Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine the right size for my child?
We provide a detailed size guide on each product page. Our garments generally fit true to age, but we recommend measuring your child for the most accurate fit.
What materials do you use in your clothing?
We prioritize high-quality, durable fabrics including organic cotton, recycled polyesters, and premium wool blends designed for comfort and longevity.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. Please contact our support team within 1 hour of placement for any modification requests.
Do you offer gift wrapping services?
Yes, we offer premium gift packaging and personalized notes that can be added at the checkout page.
How should I care for my Deux par Deux garments?
Most items are machine washable. We recommend washing in cold water on a gentle cycle and hanging to dry to preserve color and fabric integrity.
Are your winter coats rated for extreme temperatures?
Yes, our technical outerwear is designed to withstand temperatures as low as -30°C (-22°F), featuring water-resistant coatings and high-loft insulation.